Part-Time Client Experience Banker

JPMorgan Chase & Co.; San Mateo (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. in San Mateo, CA is seeking an Associate Banker who will deliver warm, attentive service and build trusted client relationships.

You will assist with routine banking tasks, open new accounts, and guide clients on digital channels to meet their financial goals. The role emphasizes customer service, compliance with banking regulations, and collaboration with branch teams to achieve branch objectives.

Qualifications

• Prior customer service experience in a financial setting preferred.
• Ability to greet clients warmly and manage queues and meetings.
• Familiarity with banking products and digital channels.
• Compliance with policies and regulatory requirements.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Exceed client expectations by providing account servicing, maintenance, and opening new accounts in compliance with policies and procedures.
• Educate and assist clients with day-to-day banking transactions using Chase Mobile App, Chase.com, and ATMs.

Skills

Client service

Relationship building

Communication skills

Cash handling

Sales & cross-selling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in San Mateo, CA is seeking an Associate Banker who will deliver warm, attentive service and build trusted client relationships.

You will assist with routine banking tasks, open new accounts, and guide clients on digital channels to meet their financial goals. The role emphasizes customer service, compliance with banking regulations, and collaboration with branch teams to achieve branch objectives.