Hospitality-Driven Banker | Tech-Savvy Banking Help

Aumni; Naples (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and help customers use Chase Mobile App and Chase.com to meet their financial goals.

In this role, you will build trusted relationships, educate clients on products, and collaborate with branch teammates to ensure seamless service and adherence to banking policies and regulatory requirements.

Qualifications

• Client-first mindset with attentive service.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Ability to quickly learn banking products and procedures.
• Cash handling experience or related duties is preferred.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance; open new accounts while following policies and regulations.
• Educate clients on day-to-day banking and self-service options (mobile app, online banking, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Assist with branch operations, including cash handling and managing devices while following bank procedures.

Skills

Client service

Relationship building

Communication

Learning products

Cash handling

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and help customers use Chase Mobile App and Chase.com to meet their financial goals.

In this role, you will build trusted relationships, educate clients on products, and collaborate with branch teammates to ensure seamless service and adherence to banking policies and regulatory requirements.