Part-Time Campus Store Sales & Guest Experience

Barnes & Noble Education, Inc.; Cambridge (MA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

DailyPay earned wage access

Sick time accrual

Generous employee discounts

401(k) eligibility

Job summary

Barnes & Noble College is seeking a Part-Time Campus Store Team Member to deliver exceptional customer service and support daily operations at the campus store. You will greet customers, help locate materials, and process transactions in a fast-paced retail setting.

You will maintain a well-stocked sales floor, assist with inventory, and stay informed about products to better assist students and faculty. Flexible scheduling, including evenings and weekends, is required to meet business needs.

Qualifications

• Must be at least 18 years of age.
• Previous retail or customer service experience preferred.
• Passion for delivering exceptional customer service and creating a positive shopping experience.
• Strong communication and interpersonal skills with the ability to build positive relationships with customers and teammates.
• Basic math, keyboarding, and data entry skills.
• Ability to multitask, prioritize responsibilities, and adapt to changing business needs in a fast-paced retail environment.
• Dependable, self-motivated, and able to work both independently and as part of a collaborative team.
• Ability to work a flexible schedule year-round, including evenings, weekends, holidays, and peak business periods, based on business needs.

Responsibilities

• Deliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.
• Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise that best meets their needs.
• Operate the point-of-sale system to accurately process transactions, including cash, credit, and financial aid purchases.
• Maintain a clean, organized, and well-stocked sales floor through merchandising, replenishment, recovery, and housekeeping.
• Support daily store operations by assisting with inventory, receiving merchandise, order fulfillment, and other operational tasks to keep the store customer-ready.
• Develop product knowledge by staying informed about merchandise, promotions, store services, and course materials to confidently assist customers.
• Work collaboratively with teammates to accomplish daily priorities while adapting to changing business needs in a fast-paced retail environment.
• Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.

Job description

Barnes & Noble College is seeking a Part-Time Campus Store Team Member to deliver exceptional customer service and support daily operations at the campus store. You will greet customers, help locate materials, and process transactions in a fast-paced retail setting.

You will maintain a well-stocked sales floor, assist with inventory, and stay informed about products to better assist students and faculty. Flexible scheduling, including evenings and weekends, is required to meet business needs.