Part-Time Campus Housing Concierge

Tailwind Group; Lubbock (TX); On-site; USD 17,000 - 19,000; Part time

Job summary

Tailwind Group is seeking a Part-time Community Assistant in Texas to deliver high-quality customer service to residents, provide administrative support to the office, and assist with leasing activities. The role requires rotating nights and weekends, with a schedule not to exceed 29.5 hours per week, and offers a pay rate of $12.00–$14.00 per hour plus bonus potential.

Ideal candidates live onsite and are currently enrolled at a local university.

Qualifications

• Prefer live onsite and be currently enrolled at the university.
• Ability to manage multiple projects in a fast-paced environment.
• Strong administrative, organizational, and communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
• Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
• Assist with annual unit turnover and help execute move-in/move-out procedures.
• Complete administrative and Front Desk tasks and duties.
• Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
• Seek feedback from residents and communicate them with the team.
• Respond to after-hour emergency issues as needed.
• Perform other duties as directed by Property Manager.

Skills

Customer service

Administrative skills

Communication

Microsoft Office

Education

Currently enrolled at university

Tools

Microsoft Office

Job description

Tailwind Group is seeking a Part-time Community Assistant in Texas to deliver high-quality customer service to residents, provide administrative support to the office, and assist with leasing activities. The role requires rotating nights and weekends, with a schedule not to exceed 29.5 hours per week, and offers a pay rate of $12.00–$14.00 per hour plus bonus potential.

Ideal candidates live onsite and are currently enrolled at a local university.