Part-Time Branch Associate: Member Services & Cash Handling

State Employees' Credit Union; North Carolina; Hybrid; USD 17,000 - 25,000; Part time

Job summary

State Employees' Credit Union - Southport branch is seeking a part-time Branch Associate to deliver exemplary member service across all channels. You will handle cash, open accounts, respond to inquiries, and perform routine branch tasks with accuracy and confidentiality.

The role requires strong math, communication, and organizational skills and the ability to work in a fast-paced environment. Ongoing training and development are encouraged, and fluency in English is required.

Qualifications

• High level of self-control, self-confidence, good basic mathematical skills, good organizational and communication skills, positive attitude, and neat appearance.
• Fast-paced environment – must be able to use sound judgment when making decisions and work well under pressure.
• Must be willing to engage in ongoing training and professional development.
• Must have basic computer skills.
• Attendance in accordance with assigned schedule is required.
• Must be able to speak English fluently.

Responsibilities

• Handle establishment of new membership, open all accounts, and process changes in accounts.
• Educate members on available services and make recommendations based on their needs.
• Key all required transactions into the Margo system and balance cash drawer with accuracy.
• Balance the vault, ATM, TCD and coin sorter.
• Operate drive-thru window as needed.
• Keep daily and monthly records of the following reports: vault control, returned checks, Visa gift cards, theme park tickets, forgeries, and coin sorter.
• Prepare, order, and verify cash delivery and shipment once a week.
• Assist members with account problems, checking reconciliations, or errors in transactions.
• Grant subsequent advances on existing credit cards, open lines and home equity lines of credit - consult with an approving officer prior to advance.
• Answer phone, file paperwork, scan documents into Image System, and perform other clerical duties as needed.
• May begin training in other areas of branch operations as needed
• Other duties as assigned.

Skills

Good communication skills

Mathematical skills

Organizational skills

Self-control

Self-confidence

Neat appearance

Tools

Margo system

Image System

Job description

State Employees' Credit Union - Southport branch is seeking a part-time Branch Associate to deliver exemplary member service across all channels. You will handle cash, open accounts, respond to inquiries, and perform routine branch tasks with accuracy and confidentiality.

The role requires strong math, communication, and organizational skills and the ability to work in a fast-paced environment. Ongoing training and development are encouraged, and fluency in English is required.