Part-Time Branch Ambassador: Digital Banking Concierge

capitalone; New York (NY); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescriptions

FSA

Life Insurance

Disability Insurance

Paid Time Off

Education Assistance

401(k) matching 7.5%

Parental Leave

Mental Health Support

Back-up Child/Elder Care

Job summary

Capital One is hiring a Branch Ambassador in Brooklyn, NY, for a part-time role focused on hospitality, customer service, and digital tools. You will greet customers, educate on mobile banking and payments, and tailor recommendations to client needs while upholding security and accuracy in daily operations.

You’ll thrive in a fast-paced, tech-enabled environment, delivering human-first service with flexibility to support a network of branches and events.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Support surrounding Branches as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region.
• Available to work a flexible schedule, including weekends, with hours and days subject to change.
• While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required.
• Attending all required training sessions, which may occur on a schedule differing from the primary shift.
• Lifting up to 25 pounds and moving/standing for extended periods of time
• Regular and consistent attendance

Skills

Hospitality

Tech Fluency

Precision

Adaptability

Curiosity

Education

High School Diploma, GED, or Equivalent Certification

Associate’s degree

Tools

G-Suite

Job description

Capital One is hiring a Branch Ambassador in Brooklyn, NY, for a part-time role focused on hospitality, customer service, and digital tools. You will greet customers, educate on mobile banking and payments, and tailor recommendations to client needs while upholding security and accuracy in daily operations.

You’ll thrive in a fast-paced, tech-enabled environment, delivering human-first service with flexibility to support a network of branches and events.