Part Time Branch Ambassador

Jobtailor

East Meadow (NY)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Job summary

Capital One in New York, East Meadow seeks a customer-focused teller to handle high-volume cash transactions and promote digital banking tools. The role emphasizes accuracy, security, and community-friendly service in a retail banking setting.

You will educate clients on mobile banking, remote deposit capture, and contactless payments, while supporting nearby branches within a 50-mile radius and adapting to a flexible schedule.

Qualifications

Must have 1+ year in Retail, Sales, or Customer Service.
At least 6 months of cash handling experience.
Flexible schedule including nights and weekends.
Ability to attend required training sessions.
Lift up to 25 pounds and stand/move for extended periods.
Regular and consistent attendance.
Associate’s degree preferred.
2+ years Retail or Customer-facing experience preferred.
Proficient in G-Suite preferred.
Strong written and oral communication skills preferred.
Capital One will not sponsor employment authorization for this position.

Responsibilities

Execute high-volume cash transactions, including deposits, withdrawals, and complex negotiable instrument processing.
Ensure accuracy and compliance with security, audit, BSA/AML, and federal regulatory standards.
Educate clients on mobile banking, remote deposit capture, and contactless payments.
Identify clients’ personal or business goals and recommend appropriate digital tools or banking solutions.
Greet customers and provide a welcoming, community-focused experience.
Balance efficient high-volume operations with personalized customer service.
Support surrounding branches as needed within a 50 mile radius.
Adapt to business-driven schedule adjustments and attend required training.

Skills

Cash Handling

Retail Customer Service

BSA/AML Compliance

G-Suite Proficiency

Communication Skills

Education

High School Diploma

GED

Equivalent Certification

Associate’s degree preferred

Job description

Responsibilities

Execute high-volume cash transactions, including deposits, withdrawals, and complex negotiable instrument processing
Ensure accuracy and compliance with security, audit, BSA/AML, and federal regulatory standards
Educate clients on mobile banking, remote deposit capture, and contactless payments
Identify clients’ personal or business goals and recommend appropriate digital tools or banking solutions
Greet customers and provide a welcoming, community-focused experience
Balance efficient high-volume operations with personalized customer service
Support surrounding branches as needed within a 50 mile radius
Adapt to business-driven schedule adjustments and attend required training

Requirements

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales, or Customer Service experience
At least 6 months of cash handling experience
Available to work a flexible schedule, including nights and weekends
Ability to attend all required training sessions
Ability to lift up to 25 pounds and move/stand for extended periods
Regular and consistent attendance
Ability to support surrounding branches within a 50 mile radius
Associate’s degree preferred
2+ years of Retail or Customer-facing experience preferred
Proficient in G-Suite preferred
Strong written and oral communication skills preferred
Capital One will not sponsor a new applicant for employment authorization for this position

Core Competencies

Demonstrates expertise in executing high-volume cash transactions while ensuring compliance with security and regulatory standards. Proficient in educating clients on digital banking solutions and providing exceptional customer service in a retail environment.

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