Part Time Branch Ambassador

Jobtailor

Baldwin (NY)

On-site

USD 36,000 - 48,000

Full time

12 days ago

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Job summary

Capital One is seeking a Bank Teller in Baldwin, NY to efficiently process high-volume cash transactions, educate clients on digital banking tools, and uphold regulatory standards across branches. The role emphasizes outstanding customer service, flexibility, and community-focused service within a multi-branch network.

The ideal candidate will have 1+ year in retail or customer service, cash-handling experience, and a willingness to train, with a schedule that may include nights and weekends.

Qualifications

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales, or Customer Service experience
At least 6 months of cash handling experience
Available to work a flexible schedule, including nights and weekends
Ability to attend all required training sessions, potentially outside the primary shift
Ability to lift up to 25 pounds and stand or move for extended periods
Regular and consistent attendance
Ability to support surrounding branches within a 50 mile radius
Associate’s degree (preferred)
2+ years of Retail or Customer-facing experience (preferred)
Proficient in G-Suite (preferred)
Strong written and oral communication skills (preferred)
Capital One will not sponsor a new applicant for employment authorization for this position

Responsibilities

Demonstrates expertise in high-volume cash transactions and compliance with federal regulatory standards, while providing exceptional customer service and support across multiple branches.
Proficient in educating clients on digital banking tools and maintaining operational efficiency.

Skills

Cash Handling

Retail Customer Service

BSA/AML Compliance

G-Suite Proficiency

Strong Communication

Education

High School Diploma

GED

Equivalent Certification

Tools

G-Suite

Job description

Execute high-volume cash transactions, including deposits, withdrawals, and complex negotiable instrument processing
Maintain accuracy and compliance with security, audit, BSA/AML, and federal regulatory standards
Educate clients on mobile banking, remote deposit capture, and contactless payments
Identify clients’ personal or business goals and recommend appropriate digital tools or banking solutions
Greet customers and provide hospitality throughout the branch space
Balance efficient high-volume operations with a community-focused customer experience
Support surrounding branches as needed within a 50 mile radius and occasionally assist other regional locations
Adapt to business-driven schedule adjustments
Attend required training sessions
Potentially complete a 35-minute assessment during the hiring process

Requirements

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales, or Customer Service experience
At least 6 months of cash handling experience
Available to work a flexible schedule, including nights and weekends
Ability to attend all required training sessions, potentially outside the primary shift
Ability to lift up to 25 pounds and stand or move for extended periods
Regular and consistent attendance
Ability to support surrounding branches within a 50 mile radius
Associate’s degree (preferred)
2+ years of Retail or Customer-facing experience (preferred)
Proficient in G-Suite (preferred)
Strong written and oral communication skills (preferred)
Capital One will not sponsor a new applicant for employment authorization for this position

Demonstrates expertise in high-volume cash transactions and compliance with federal regulatory standards, while providing exceptional customer service and support across multiple branches. Proficient in educating clients on digital banking tools and maintaining operational efficiency.

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