Part-Time Box Office Supervisor – Evenings/Weekends

Guthrie Theater; Minneapolis (MN); Sur place; USD 31 000 - 32 000; Plein temps

Avantages offerts par ce poste

Sick Time

Transportation subsidies

Complimentary Tickets

Discounted Tickets

Classes and Camps

Wellness Program

Résumé du poste

The Guthrie Theater is seeking a Box Office Supervisor to lead box office operations during shows and call center hours. This role supervises staff, assists in season ticket support, and partners with ITS on ticketing systems.

We value diversity and inclusion and offer a schedule reflecting theater hours, including evenings and weekends. Compensation is $22.50–$23.00 per hour, with benefits and growth opportunities at a renowned non-profit theater in Minneapolis.

Qualifications

• Demonstrated customer service experience required; Box office experience preferred.
• Demonstrated experience with CRM/electronic ticketing systems; Tessitura experience preferred.
• Prior supervisory experience preferred.
• Money-handling experience required.
• Excellent attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and work under pressure.
• Available to work evenings and weekends as required.

Responsabilités

• Provide supervision of Box Office staff during shows, events and call center hours.
• Coordinate with front of house staff and manage show operations and reports.
• Support season ticket renewal and staff trainings; lead pre-shift huddles.
• Perform daily deposits and ensure money-handling procedures are followed.
• Offer exceptional customer service and resolve patron inquiries per policy.
• Assist with onboarding and provide feedback to staff and managers.

Connaissances

Customer service

Supervisory experience

Attention to detail

Money handling

Communication

Outils

Tessitura

CRM system knowledge

Description du poste

The Guthrie Theater is seeking a Box Office Supervisor to lead box office operations during shows and call center hours. This role supervises staff, assists in season ticket support, and partners with ITS on ticketing systems.

We value diversity and inclusion and offer a schedule reflecting theater hours, including evenings and weekends. Compensation is $22.50–$23.00 per hour, with benefits and growth opportunities at a renowned non-profit theater in Minneapolis.