Part-Time Box Office & Guest Services Associate

Live Nation Entertainment; Milwaukee (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Live Nation Entertainment in Milwaukee is seeking a part-time Box Office Representative to assist guests at live events by selling admission tickets, managing will-call and aiding with mobile tickets.

You will greet guests, explain seating, process payments, verify tickets, and support box office operations while delivering friendly, efficient service in a fast-paced venue environment.

Qualifications

• High School Diploma or equivalent.
• Familiar with Microsoft Office Suite, Windows based PC programs, and smartphones.
• Attention to detail, quality and accuracy.
• Previous experience with ticketing systems preferred.
• Strong relationship building and communication skills.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Working environment is fast-paced.
• Position requires periods of prolonged sitting or standing.
• Position requires repetitive use of arms for answering busy phones and typing.

Responsibilities

• Sell admission tickets at events.
• Greet guests attending events who come to the box office and maintain superior customer service.
• Assist in daily operations of the box office, including opening and closing box office procedures.
• Quickly and efficiently identify a customer’s will-call order by verifying all pertinent customer information.
• Assist customers with mobile tickets.
• Understand the venue seat-map and assist customers in seat selection.
• Efficiently and accurately answer customer questions in-person and over the phone.
• Accurately accept customer payment while adhering to company’s procedures and policies.
• Examine tickets or passes to verify authenticity.
• Provide accommodations for guests with special needs both prior to and day of show.
• Inform guests of the layout of the venue and direct them to restrooms, concessions and seats/sections.
• Know how to identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
• Settle seating disputes or help solve other guest concerns.
• Show CARE by participating in the venue’s sustainability program.
• Partner with fellow staff at the end of show to close the venue and store equipment.
• Maintain order and safety, and report concerns to management.
• Guide guests to exits or provide instructions in case of emergency.
• Other duties as assigned.]
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• <p>Live Nation Entertainment in Milwaukee is seeking a part-time Box Office Representative to assist guests at live events by selling admission tickets, managing will-call and aiding with mobile tickets.</p><p>You will greet guests, explain seating, process payments, verify tickets, and support box office operations while delivering friendly, efficient service in a fast-paced venue environment.</p>
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• parttime
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• on site
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• Box Office Representative in Milwaukee, part-time: typical hourly rates around $12–$18 depending on experience.
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Skills

Verbal communication

Written communication

Attention to detail

Independent work

Customer service

Ticketing systems

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Windows-based PC programs

Smartphones

Job description

Live Nation Entertainment in Milwaukee is seeking a part-time Box Office Representative to assist guests at live events by selling admission tickets, managing will-call and aiding with mobile tickets.

You will greet guests, explain seating, process payments, verify tickets, and support box office operations while delivering friendly, efficient service in a fast-paced venue environment.