Part-Time Bookstore Leader & Customer Experience Coach

Barnes-; City of Auburn (NY); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Daily Pay

Employee Discount

Paid sick time

401k eligibility

Commuter Benefits

Job summary

BARNES & NOBLE COLLEGE in New York is seeking a part-time Supervisor to support the management team and oversee team members across departments while delivering outstanding customer service to students, faculty, staff, alumni and the campus community.

The role emphasizes coaching on the sales floor, maintaining store operations, and ensuring proper merchandising. Availability on evenings, weekends, and holidays is required in a dynamic campus retail environment.

Qualifications

• 2+ years’ experience in a retail setting preferred.
• Candidates must be a minimum of 18 years of age to be considered for employment.
• High school diploma/GED preferred.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic reading, writing and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Spend the majority of your time on the sales floor coaching and modeling exceptional customer service.
• Train and oversee daily work activity of team members in one or more departments in the store or for specified operational functions.
• You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
• Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
• Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
• Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
• Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
• Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Flexibility

Education

High school diploma/GED

Job description

BARNES & NOBLE COLLEGE in New York is seeking a part-time Supervisor to support the management team and oversee team members across departments while delivering outstanding customer service to students, faculty, staff, alumni and the campus community.

The role emphasizes coaching on the sales floor, maintaining store operations, and ensuring proper merchandising. Availability on evenings, weekends, and holidays is required in a dynamic campus retail environment.