Part-Time Biometrics Technician (Customer Service)

HeiTech Services, LLC; Charleston (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid training

Job summary

HeiTech Services, LLC is seeking a Part-Time Customer Service Representative (Biometrics Fingerprinting Technician) to support USCIS ASC operations in Charleston, SC. You will collect biometric data and assist applicants in a professional government setting.

No prior fingerprinting experience is required—paid training is provided. Candidates with customer service or administrative backgrounds are encouraged to apply, with availability five days a week.

Qualifications

• Must be able to obtain and maintain a government-issued suitability clearance.
• Must be able to speak and write in English.
• Ability to stand upright for scheduled shift duration.
• Ability to hold and grasp applicants’ hands to obtain fingerprints.
• Ability to work in a high-paced environment with the public.

Responsibilities

• Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
• Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
• Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
• This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.

Skills

Customer service

English language proficiency

Suitability clearance

Fingerprints collection

Computer skills

Public interaction

Education

High School Diploma or equivalent

Job description

HeiTech Services, LLC is seeking a Part-Time Customer Service Representative (Biometrics Fingerprinting Technician) to support USCIS ASC operations in Charleston, SC. You will collect biometric data and assist applicants in a professional government setting.

No prior fingerprinting experience is required—paid training is provided. Candidates with customer service or administrative backgrounds are encouraged to apply, with availability five days a week.