Part-Time Bin & Customer Service Specialist

Endries International; Richmond (VA); On-site; USD 25,000 - 30,000; Part time

Job summary

Endries/Industrial Product Co. in the Richmond, VA area is seeking a part-time Service Representative to maintain customer satisfaction by managing bin inventory and delivering product to locations.

You will promote a culture that reflects the organization’s vision, mission, and values. Responsibilities include servicing customers, scanning and updating inventory, updating bin management systems, writing credits, and solving issues to keep customers satisfied.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license required.
• Customer service and communication skills are essential.

Responsibilities

• Service and/or deliver product to maintain customers.
• Scan and download product the same day and service according to customer needs.
• Make changes to schematics to ensure bin management system is properly maintained.
• Write up credits promptly and accurately.
• Document and problem solve customer issues to maintain customer’s satisfaction.
• Keep appropriate team members informed on any/all customer issues.
• Complete CMSP notes within the same business week.
• Assist and maintain set up of bin management systems as needed.
• All other duties as assigned.

Skills

Customer service

Communication skills

Product knowledge

Follow-through

Education

High school diploma

Driver's license

Job description

Endries/Industrial Product Co. in the Richmond, VA area is seeking a part-time Service Representative to maintain customer satisfaction by managing bin inventory and delivering product to locations.

You will promote a culture that reflects the organization’s vision, mission, and values. Responsibilities include servicing customers, scanning and updating inventory, updating bin management systems, writing credits, and solving issues to keep customers satisfied.