Part-Time Bilingual Spanish Customer Support Specialist

Aspira; Frostburg (MD); On-site; USD 17,047 - 24,280; Part time

Job summary

Aspira in Frostburg, Maryland, is hiring for a Customer Service role focused on delivering 24/7 support. This part-time position pays $15/hour with flexible schedules and involves responding to customer inquiries effectively.

Ideal candidates will possess strong customer service skills, a professional demeanor, and must be bilingual in Spanish. Candidates are expected to meet performance standards and contribute positively to the team environment.

Qualifications

• 1+ years of experience providing support in a customer service role.
• Bilingual in Spanish is required.
• Basic proficiency in Microsoft Office Suite.

Responsibilities

• Respond to inbound and outbound calls providing customer support.
• Document customer interactions accurately.
• Meet individual KPIs for customer service excellence.

Skills

Customer service skills

Communication skills

Listening skills

Proficiency in telecommunication tools

Education

1+ years in customer service

Bilingual Spanish Maryland Resident

Basic proficiency in Microsoft Office Suite

Tools

Contact center software (e.g., Amazon Connect)

Job description

Aspira in Frostburg, Maryland, is hiring for a Customer Service role focused on delivering 24/7 support. This part-time position pays $15/hour with flexible schedules and involves responding to customer inquiries effectively.

Ideal candidates will possess strong customer service skills, a professional demeanor, and must be bilingual in Spanish. Candidates are expected to meet performance standards and contribute positively to the team environment.