Part-Time Bilingual Intake & Outreach Specialist

Congreso De Latinos Uni; Philadelphia (Philadelphia County); On-site; USD 31,000 - 34,000; Part time

Job summary

Congreso De Latinos Uni in Philadelphia, PA, seeks a Part Time Intake & Outreach Specialist to support tax site services and community outreach. The role requires bilingual English/Spanish communication and on-site presence during tax season, with 20–25 hours weekly and evening/Saturday hours.

The specialist greets clients, manages appointments, and completes intake packets, while assisting in preparing client tax returns per VITA site guidelines and maintaining confidential records.

Qualifications

• High School diploma or GED/HISET required.
• 1-3 years’ office experience preferred, with demonstrated Microsoft Suite skills.
• VITA certification required (may be completed post-hire).
• Bilingual English/Spanish communication skills is essential.

Responsibilities

• Greet clients, manage scheduling, and complete intake packets to ensure smooth operations.
• Conduct community outreach by canvassing and presenting information at events and at hubs.
• Prepare client tax returns in line with VITA site requirements.
• Record services and contacts in the program database with proper documentation.
• Provide administrative support (copying, faxing, data entry) and maintain confidentiality.
• Assist with outreach activities and participate as needed.

Skills

Bilingual English/Spanish

Customer service

Education

High School Diploma or GED/HISET

VITA Certification

Tools

Microsoft Office

Office365

UNIDAD

Job description

Congreso De Latinos Uni in Philadelphia, PA, seeks a Part Time Intake & Outreach Specialist to support tax site services and community outreach. The role requires bilingual English/Spanish communication and on-site presence during tax season, with 20–25 hours weekly and evening/Saturday hours.

The specialist greets clients, manages appointments, and completes intake packets, while assisting in preparing client tax returns per VITA site guidelines and maintaining confidential records.