Bilingual VITA Coordinator (Tax Program Lead)

Lifeline Community Services, Inc.; Oceanside (CA); Presencial; USD 33 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Mileage reimbursement

Resumo da oferta

Lifeline Community Services is seeking a bilingual (Spanish/English) VITA Coordinator to support the Volunteer Income Tax Assistance (VITA) program onsite in California. You will coordinate day-to-day operations, lead volunteers, and ensure IRS compliance.

This temporary full-time role requires strong customer service, flexibility to work evenings/weekends, and the ability to travel between service locations while maintaining accurate records.

Qualificações

• High school diploma or equivalent.
• Fluent in both Spanish and English.
• Customer service experience.
• Valid California driver's license and reliable transportation.
• Ability to travel between service locations and transport materials.
• Flexible schedule including evenings and weekends.
• Strong computer skills including Microsoft Office, email, internet applications, and virtual platforms.

Responsabilidades

• Coordinate day-to-day VITA program operations.
• Provide leadership and support to VITA volunteers.
• Assist with volunteer recruitment, training, certification, and ongoing development.
• Guide clients and volunteers through the tax preparation process.
• Translate tax information and VITA procedures for Spanish-speaking clients and volunteers.
• Complete annual IRS Site Coordinator training and Advanced Tax Certification.
• Support e-file processing and review completed returns for quality and compliance.
• Ensure adherence to IRS regulations, site requirements, and confidentiality standards.
• Conduct community outreach and collaborate with community partners.
• Maintain accurate records and administrative documentation.
• Communicate effectively with clients, volunteers, staff, and community stakeholders.

Conhecimentos

Bilingual Spanish/English

Customer service

Strong interpersonal skills

Organizational skills

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Email

Internet applications

Virtual platforms

Descrição da oferta de emprego

Lifeline Community Services is seeking a bilingual (Spanish/English) VITA Coordinator to support the Volunteer Income Tax Assistance (VITA) program onsite in California. You will coordinate day-to-day operations, lead volunteers, and ensure IRS compliance.

This temporary full-time role requires strong customer service, flexibility to work evenings/weekends, and the ability to travel between service locations while maintaining accurate records.