Part-Time Bilingual Airport Customer Service (Spanish)

Unifi Aviation, LLC; Morrisville (NC); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401(k) Retirement Plan

Early pay access

Paid Time Off

Job summary

Unifi Aviation, LLC in Morrisville, NC is seeking a part-time Customer Service Agent to be the first point of contact for passengers. You will assist with baggage pickup, resolve issues with delayed, lost, or damaged items, and use software to track and catalog luggage.

The role requires fluent Spanish, a high school diploma or GED, ability to pass a pre-employment screen and background check, and physical ability to lift heavy items.

Qualifications

• Must be fluent in Spanish.
• Must be a local (in-state) resident.
• High School diploma or GED.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Skills

Fluent in Spanish

Education

High School diploma or GED

Job description

Unifi Aviation, LLC in Morrisville, NC is seeking a part-time Customer Service Agent to be the first point of contact for passengers. You will assist with baggage pickup, resolve issues with delayed, lost, or damaged items, and use software to track and catalog luggage.

The role requires fluent Spanish, a high school diploma or GED, ability to pass a pre-employment screen and background check, and physical ability to lift heavy items.