Part-Time Bellperson: Elevate Guest Experience

Hilton. For The Stay; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Fitness center

Free WiFi

Rooftop pool

Medical insurance

401k

PTO

Tuition reimbursement

Hilton travel benefits

Job summary

Hilton Austin is seeking a Part-Time Bellperson to join the Front Office team. Greet and escort guests, help with luggage, inspect rooms, and respond to inquiries with warmth and efficiency.

Located in downtown Austin, the role offers proximity to attractions and access to Hilton benefits. You will assist with room moves, lobby operations, and frontline guest service while upholding Hilton values of hospitality and teamwork.

Qualifications

• Hospitality values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
• Quality, Productivity, Dependability, Customer Focus, Adaptability.

Responsibilities

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with these rooms and their features.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Organize and store luggage as needed according to guidelines.
• Ensure management is kept aware of guest/department feedback.
• Ensure messages and faxes are delivered throughout the day.
• Assist with room moves and special luggage deliveries as needed.
• Drive property-designated vehicles to guest destinations as needed.
• Assist in maintaining appearance and functionality of equipment.

Skills

Guest service mindset

Communication

Flexibility

Job description

Hilton Austin is seeking a Part-Time Bellperson to join the Front Office team. Greet and escort guests, help with luggage, inspect rooms, and respond to inquiries with warmth and efficiency.

Located in downtown Austin, the role offers proximity to attractions and access to Hilton benefits. You will assist with room moves, lobby operations, and frontline guest service while upholding Hilton values of hospitality and teamwork.