Guest Services Bell Attendant – Flexible Hours & Perks

Hyatt Hotels Corporation; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career Growth and Advancement

Discounted Room Nights

Free Parking

401(k) with company match

Employee meals

Retail discounts

Colleague Recognition Programs

Job summary

Hyatt Hotels Corporation in Austin seeks a Guest Services Associate to warmly welcome guests, assist with luggage, and ensure a comfortable stay, highlighting hotel features and local amenities.

You will engage in casual conversations, share recommendations, and contribute to a memorable guest experience while maintaining a flexible schedule, including mornings, evenings, weekends, and holidays.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• An open and flexible schedule that includes early morning, afternoon, weekend and holiday shifts.
• Must exhibit a positive attitude and have a passion for teamwork.
• A valid driver’s license with a clean driving record.

Responsibilities

• Escort guests to rooms and transport luggage safely.
• Ensure guests are comfortable with accommodations and aware of room features.
• Provide local recommendations and foster a positive guest experience.
• Maintain flexible availability including mornings, evenings, weekends, and holidays.

Skills

Customer service

Verbal communication

Teamwork

Flexibility

Physical stamina

Walking tolerance

Job description

Hyatt Hotels Corporation in Austin seeks a Guest Services Associate to warmly welcome guests, assist with luggage, and ensure a comfortable stay, highlighting hotel features and local amenities.

You will engage in casual conversations, share recommendations, and contribute to a memorable guest experience while maintaining a flexible schedule, including mornings, evenings, weekends, and holidays.