Bellperson (Part-Time) - Hilton Austin

Hilton. For The Stay; Austin (TX); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Fitness center

Free WiFi

Rooftop pool

Medical insurance

401k

PTO

Tuition reimbursement

Hilton travel benefits

Descripción de la vacante

Hilton Austin is seeking a Part-Time Bellperson to join the Front Office team. Greet and escort guests, help with luggage, inspect rooms, and respond to inquiries with warmth and efficiency.

Located in downtown Austin, the role offers proximity to attractions and access to Hilton benefits. You will assist with room moves, lobby operations, and frontline guest service while upholding Hilton values of hospitality and teamwork.

Formación

• Hospitality values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
• Quality, Productivity, Dependability, Customer Focus, Adaptability.

Responsabilidades

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with these rooms and their features.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Organize and store luggage as needed according to guidelines.
• Ensure management is kept aware of guest/department feedback.
• Ensure messages and faxes are delivered throughout the day.
• Assist with room moves and special luggage deliveries as needed.
• Drive property-designated vehicles to guest destinations as needed.
• Assist in maintaining appearance and functionality of equipment.

Conocimientos

Guest service mindset

Communication

Flexibility

Descripción del empleo

Hilton Austin is looking for a Part-Time Bellperson to join their Front Office team!

At the center of Downtown our hotel is attached to Austin Convention Center via covered walkway. Reach East Sixth Street nightlife two blocks away and explore the picturesque Rainey Street Historic District less than a mile from the door. Perks include our fitness center free WiFi and rooftop pool overlooking the city!

Join the #1 Best Big Company to Work For and enjoy excellent benefits - medical insurance matching 401k PTO tuition reimbursement and Hilton travel benefits!

What will I be doing?

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely friendly and efficient manner
• Organize and store luggage as needed according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves special luggage deliveries and/or pulls and attend the main lobby and front door as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport as needed
• Assist in the maintenance appearance and functionality of equipment

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!