Part-Time Behavioral Health Front Desk & Data Coordinator

America's Community Council; Detroit (MI); On-site; USD 30,000 - 39,000; Part time

Job summary

America's Community Council in Detroit, MI is seeking a part-time Behavioral Health Support Staff to serve as the first point of contact for ACC clients. The role is on-site and includes two evening shifts (Mondays and Wednesdays 12-8pm) in an office environment.

You will coordinate communications between Clinical Staff and patients, manage front desk responsibilities, data entry into the ACC Birdseye database, and prepare reports. Strong written and verbal communication is required.

Qualifications

• At least 1 year of experience in medical or outpatient office procedures.
• Strong interpersonal and conflict-resolution abilities.
• Proficient written and verbal communication with patients and visitors.

Responsibilities

• Open the office in the morning, greet consumers and agency visitors.
• Maintain front desk activities and ensure readiness at start of business hours.
• Create spreadsheets, manage data and generate documents on computers.
• Complete monthly, quarterly and/or annual reports as requested by supervisors.
• Answer phones, relay messages and coordinate communication via phone or email.
• Coordinate intake appointments and verify insurance eligibility.
• Data-entry into ACC Birdseye database on a continual basis.
• Maintain calendars and medical records queue, ensure timely mailing/faxing of requests.

Skills

General medical office procedures

Interpersonal skills

Written and verbal communication

Insurance verification

Job description

America's Community Council in Detroit, MI is seeking a part-time Behavioral Health Support Staff to serve as the first point of contact for ACC clients. The role is on-site and includes two evening shifts (Mondays and Wednesdays 12-8pm) in an office environment.

You will coordinate communications between Clinical Staff and patients, manage front desk responsibilities, data entry into the ACC Birdseye database, and prepare reports. Strong written and verbal communication is required.