Behavioral Health Support Coordinator

PACE Southeast Michigan; United States; On-site; USD 42,000 - 60,000; Full time

Job summary

PACE Southeast Michigan is seeking a Behavioral Health Support Coordinator to coordinate internal and external behavioral health services and assist with administrative duties for participants with behavioral health needs. You will work under the Behavioral Health Services Manager and with Master-level clinicians to ensure coordinated care.

You will schedule assessments, psychotherapy, and medication management, follow up on recommendations, perform wellness calls, and maintain accurate

Qualifications

• Experience working with people with mental illness and co-occurring substance use disorders.
• Ability to evaluate, plan, implement, and monitor patient-centered approaches to care.
• Knowledge of local, state, and federal laws and regulations.
• Cultural competence to care for a diverse population.
• Ability to learn and use electronic health record system.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Collaborative and solution-focused attitude.

Responsibilities

• Coordinate and schedule internal and external behavioral health services.
• Collaborate with behavioral health specialists and psychiatrists to ensure adherence and outcomes.
• Perform wellness visits/calls; monitor psychiatric symptoms and report changes.
• Retrieve previous medical records to ensure continuity of care.
• Produce accurate electronic health record documentation.
• Ensure continuous quality, accessibility, and safety of behavioral health services.
• Perform other duties as assigned by Manager or specialists.

Skills

Mental health experience

Co-occurring disorders knowledge

EHR proficiency

Microsoft Word

Excel

Outlook

PowerPoint

Team collaboration

Cultural competence

Attention to detail

Tools

Electronic Health Record (EHR) software

Job description

SUMMARY:

Under the leadership of the Behavioral Health Services Manager and the supervision of Behavioral Health Specialists (Master level mental health clinicians), the Behavioral Health Support Coordinator is a member of the Behavioral Health Services department responsible for coordinating services and assisting with administrative duties for PACE Southeast Michigan participants presenting with behavioral health related issues and diagnoses.

SPECIFIC DUTIES AND FUNCTIONS:

Assists with the coordination and scheduling of both internal and external behavioral health services including assessments, psychotherapy, psychiatric medication management, and inpatient treatment. Collaborates and follows up on recommendations of behavioral health specialists and/or psychiatrists to ensure adherence and favorable outcomes. Performs wellness visits/calls; monitors psychiatric symptoms and reports mental health problems or changes in status to behavioral health specialists. Assists with retrieving previous medical records to ensure continuity of care. Produces timely, complete, and accurate electronic health record documentation. Assures continuous and ongoing quality, accessibility, and safety of behavioral health services to participants. Performs other related duties, as assigned by the Manager and/or behavioral health specialists. Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Experience working with people with mental illness, serious mental illness, co-occurring substance use disorders, and primary health care problems. Demonstrated knowledge and skill in evaluating, planning, implementing, and monitoring patient-centered approaches to care. Knowledge of and compliance with applicable local, state, and federal laws and regulations. Cultural competence and an ability to care for a diverse population. Ability to learn and use electronic health record system. Proficient in Microsoft Word, Excel, Outlook, PowerPoint. Positive, flexible, and solution-focused attitude with ability to collaborate effectively in a team setting.

PHYSICAL REQUIREMENTS:

Prolonged periods sitting at a desk and working on a computer. Regular travel to PACE SEMI centers, community sites, and events. Ability to lift to 15 pounds as needed.

At PACE Southeast Michgan our employee experience is a combination of everything that’s unique about our culture, mission, vision, values, and most importantly, our people. Our employees are compassionate, curious, accountable, courageous, and authentic. They make choices according to what is best for our participants and strive to make a difference. For several years, they have made us a Top Workplace in our area.