Front Desk & Clinic Operations Lead

Detroit Recovery Project, Inc.; Detroit (MI); On-site; USD 29,797 - 31,133; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Professional Development Opportunities

Pet Insurance

Student Loan Forgiveness opportunities

Job summary

Detroit Recovery Project, Inc. in Detroit is seeking a Clinical Coordinator to manage day-to-day operations for our Integrated Health Clinic. This role involves coordinating front desk functions, overseeing patient flow, and ensuring exceptional service for all users of the clinic.

The ideal candidate will have at least two years of experience in a healthcare setting and strong skills in customer service, communication, and organization. The position offers a supportive work environment and various employee benefits, including insurance and PTO.

Qualifications

• Minimum of two (2) years of experience in healthcare or outpatient clinic setting.
• Experience with Electronic Medical Records/Electronic Health Records required.
• Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) credential preferred.

Responsibilities

• Coordinate day-to-day clinic operations and front desk workflow.
• Monitor patient scheduling, registration, check-in, and check-out processes.
• Support patient flow and clinic efficiency initiatives.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Education

High School Diploma or GED

Associate degree in Healthcare Administration

Tools

NextGen EHR

Microsoft Office Suite

Job description

Detroit Recovery Project, Inc. in Detroit is seeking a Clinical Coordinator to manage day-to-day operations for our Integrated Health Clinic. This role involves coordinating front desk functions, overseeing patient flow, and ensuring exceptional service for all users of the clinic.

The ideal candidate will have at least two years of experience in a healthcare setting and strong skills in customer service, communication, and organization. The position offers a supportive work environment and various employee benefits, including insurance and PTO.