Part-Time Banking Teller & Customer Experience Specialist

Capitol Federal® Savings Bank; Kansas City (KS); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Paid time off and holidays

Health, Dental, Life and Disability

Professional development opportunities

Job summary

Capitol Federal Savings Bank in Kansas City, KS is seeking a part-time Customer Service Associate II. The CSA II assists customers with various account transactions, advises on bank products, and provides friendly, confidential service in lobby, drive-thru, or over the phone.

You will balance cash, open and maintain accounts, cross-sell services, and support other departments while complying with laws and bank policies. The role emphasizes accuracy, customer focus, and teamwork.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of customer service or related experience.
• Cash handling is preferred.

Responsibilities

• Performs teller transactions and balances cash daily.
• Advises customers on banking products and services.
• Assists customers in lobby, drive-thru, or by phone.
• Researches and resolves customer inquiries efficiently.
• Opens, maintains, and closes accounts as needed.
• Supports other departments and branches as required.

Skills

Customer service

Cash handling

Communication skills

Education

High school diploma or equivalent

Job description

Capitol Federal Savings Bank in Kansas City, KS is seeking a part-time Customer Service Associate II. The CSA II assists customers with various account transactions, advises on bank products, and provides friendly, confidential service in lobby, drive-thru, or over the phone.

You will balance cash, open and maintain accounts, cross-sell services, and support other departments while complying with laws and bank policies. The role emphasizes accuracy, customer focus, and teamwork.