Part-Time Banking & Customer Service Specialist

Jcsb; Plainfield (CT); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Time Off

401k plan

Health Insurance

Student loan repayment assistance

Annual bonus potential

Travel reimbursement

Logo apparel

Employee assistance program

Job summary

Jewett City Savings Bank is seeking a part-time Universal Banker (internal title: Customer Service Specialist) in Plainfield, CT. You will greet customers, open deposit accounts, process transactions, and assist with day-to-day banking needs in a fast-paced branch.

No banking experience is required and a paid training program is provided; a high school diploma plus customer service and cash handling experience are preferred. Training may include odd hours or weekends.

Qualifications

• No banking experience required; paid training program offered.
• High school diploma or equivalent plus at least one year of customer service and cash-handling experience.
• Must be customer service oriented with good decision making, attention to detail, and communication and computer skills.
• Must be able to lift 25 pounds (accommodations available) and to use various office equipment including computer terminal.
• May be required to work extended or weekend hours.

Responsibilities

• Serve as the first level of customer contact in the branch; greet customers and provide first line problem resolution.
• Open all deposit accounts and assist with questions or problems on existing accounts; process ATM/debit card and online banking applications.
• Process customer transactions including deposits, withdrawals, loan payments, transfers, checks, and cash items.
• Serve as safe deposit attendant and manage access to boxes and rental agreements; assist with end-of-day processes.
• Maintain knowledge of Bank products/services and cross-sell to customers; refer to lenders/investment representatives.
• Balance transactions and cash at day end; assist with check deposits and other end-of-day activities.

Skills

Customer service

Cash handling

Attention to detail

Communication

Computer skills

Education

High school diploma or equivalent

Tools

Office equipment

Computer terminal

Job description

Jewett City Savings Bank is seeking a part-time Universal Banker (internal title: Customer Service Specialist) in Plainfield, CT. You will greet customers, open deposit accounts, process transactions, and assist with day-to-day banking needs in a fast-paced branch.

No banking experience is required and a paid training program is provided; a high school diploma plus customer service and cash handling experience are preferred. Training may include odd hours or weekends.