Part-Time Banking CSR & Teller — Customer Care Pro

Fifth Third Bank, N.A.; Plainfield (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

Fifth Third Bank in Plainfield, IN is seeking a part-time CSR/Teller to provide exceptional customer service and support daily banking operations. You will guide customers, answer questions, and refer needs to bankers and partners for a consultative experience.

The role emphasizes trust, confidentiality, and adherence to bank policies. Flexibility in scheduling and a professional demeanor are required for success in this customer-facing position.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Demonstrates sound judgment and initiative.
• Upholds core values: one bank, accountability, respect & inclusion, integrity.
• Flexible scheduling is required.

Responsibilities

• Deepen relationships and respond to customer needs with genuine care.
• Refer customers to Bankers and business partners for consultative conversations.
• Provide timely follow up to customer questions and issues.
• Maintain confidentiality of customer information.
• Follow the Bancorp Code of Business Conduct and Ethics.

Skills

Cash handling

Customer service

Public interaction

Policy knowledge

Decision making

Integrity

Flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Plainfield, IN is seeking a part-time CSR/Teller to provide exceptional customer service and support daily banking operations. You will guide customers, answer questions, and refer needs to bankers and partners for a consultative experience.

The role emphasizes trust, confidentiality, and adherence to bank policies. Flexibility in scheduling and a professional demeanor are required for success in this customer-facing position.