Part-Time Teller & Customer Care Specialist

Fifth Third; Niles (IL); On-site; USD 44,000 - 68,000; Part time

Job summary

Fifth Third Bank in Niles, Illinois is seeking a Part Time CSR/Teller to deliver outstanding customer service while supporting branch operations. You will listen to customer needs, process transactions with accuracy, and guide individuals to the right banking solutions.

Responsibilities include maintaining cash drawers, balancing records, adhering to bank policies, and referring complex questions to the Lead Teller or bankers. Flexibility in scheduling and a professional appearance are essential.

Qualifications

• High school diploma or GED required.
• Extensive cash handling and public interaction.
• Strong judgment and problem-solving abilities; adhere to policies.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to bankers as needed.
• Perform daily office responsibilities and maintain a balancing record in line with policy.
• Handle customer problems professionally and escalate complex issues as necessary.
• Maintain knowledge of bank policies and procedures and follow risk and ethics guidelines.

Skills

Cash handling

Public interaction

Initiative

Judgment

Scheduling flexibility

Education

High school diploma/GED.

Job description

Fifth Third Bank in Niles, Illinois is seeking a Part Time CSR/Teller to deliver outstanding customer service while supporting branch operations. You will listen to customer needs, process transactions with accuracy, and guide individuals to the right banking solutions.

Responsibilities include maintaining cash drawers, balancing records, adhering to bank policies, and referring complex questions to the Lead Teller or bankers. Flexibility in scheduling and a professional appearance are essential.