CSR Teller – Customer Care & Banking Pro

Fifth Third Bank; Jasper (IN); On-site; USD 32,000 - 36,000; Full time

Job summary

Fifth Third Bank in Jasper, Indiana is seeking a CSR/Teller to provide exceptional customer service, handle daily transactions, and refer customers for consultations with bankers. The role emphasizes accuracy, confidentiality, and a can-do attitude in a fast-paced retail banking environment.

You will balance cash, maintain knowledge of bank policies, assist with referrals to bankers, and support office operations while upholding Fifth Third's values and flexible scheduling.

Qualifications

• High school diploma or GED required.
• Work involves extensive cash handling.
• Public interaction with dress code adherence.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures essential.
• Initiative and sound judgment in decision-making.

Responsibilities

• Provide exceptional customer service and refer customers to bankers for consultative conversations.
• Assist during daily office operations and maintain balancing records per policy.
• Stay updated on bank policies and procedures and escalate complex issues as needed.
• Handle customer inquiries and problems with professionalism and accuracy.
• Support referrals to personal bankers and business partners for cross-sell opportunities.

Skills

Cash handling

Customer service

Retail banking

Communication skills

Education

High school diploma

GED

Job description

Fifth Third Bank in Jasper, Indiana is seeking a CSR/Teller to provide exceptional customer service, handle daily transactions, and refer customers for consultations with bankers. The role emphasizes accuracy, confidentiality, and a can-do attitude in a fast-paced retail banking environment.

You will balance cash, maintain knowledge of bank policies, assist with referrals to bankers, and support office operations while upholding Fifth Third's values and flexible scheduling.