Part-Time Banking CSR: Teller & Customer Care Pro

PennCrest Bank; Pennsylvania; Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Disability insurance

Life insurance

Retirement plan

PTO

Holiday pay

Job summary

PennCrest Bank is seeking a part-time Customer Service Representative for our Gallitzin office. The CSR is responsible for performing a variety of banking functions in compliance with Bank policies, procedures, and regulations.

Key duties include delivering exceptional customer service and building positive customer relationships. Additional responsibilities include processing teller transactions, assisting with loan payments and opening new accounts, balancing the teller drawer, and promoting

Qualifications

• High school diploma or GED required.
• 1–3 months related experience and/or training required.
• Successful completion of an introductory training program and comprehension test.
• Strong verbal and written communication skills; interact professionally with customers and colleagues.
• Excellent organizational, analytical, and interpersonal skills.
• Strong attention to detail and a high degree of accuracy.
• Proficient in word processing and spreadsheet software.

Responsibilities

• Deliver exceptional customer service and build positive relationships with customers.
• Process teller transactions, including deposits, cashing checks, and verifying endorsements.
• Process loan payments and assist customers with opening new accounts.
• Balance the teller drawer and ensure accuracy of currency, coins, and checks.
• Educate customers on and promote PennCrest Bank products and services.
• Maintain confidentiality and comply with bank regulations and security standards.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Analytical skills

Education

High school diploma or GED

Tools

Word processing

Spreadsheets

Job description

PennCrest Bank is seeking a part-time Customer Service Representative for our Gallitzin office. The CSR is responsible for performing a variety of banking functions in compliance with Bank policies, procedures, and regulations.

Key duties include delivering exceptional customer service and building positive customer relationships. Additional responsibilities include processing teller transactions, assisting with loan payments and opening new accounts, balancing the teller drawer, and promoting