Part-Time Banking Concierge & Tech-Savvy Service Pro

JPMorganChase; Hill Haven (CA); On-site; USD 25,000 - 33,000; Part time

Job summary

JP Morgan Chase is seeking an Associate Banker in Tiburon, CA to deliver welcoming, attentive service and help clients meet their financial goals. You will work with clients to open and service accounts and guide them through Chase digital tools and services.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with the branch team to ensure a seamless banking experience while adhering to policies and regulatory requirements.

Qualifications

• Client service mindset with focus on hospitality and listening.
• Clear, courteous communication to understand and meet client needs.
• Ability to build trusted relationships with clients and colleagues.
• Effective issue resolution with attention to detail.
• Willingness to learn and adapt to new banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts per policy.
• Educate clients on day-to-day transactions and technology options (mobile app, online banking).
• Build relationships by actively listening and partnering with branch team members to achieve goals.
• Perform branch operations and adhere to bank policies and procedures.

Skills

Client service

Communication

Relationship building

Problem solving

Team collaboration

Learning new products

Education

High school diploma or GED

Job description

JP Morgan Chase is seeking an Associate Banker in Tiburon, CA to deliver welcoming, attentive service and help clients meet their financial goals. You will work with clients to open and service accounts and guide them through Chase digital tools and services.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with the branch team to ensure a seamless banking experience while adhering to policies and regulatory requirements.