Part-Time Banker: Customer-First & Tech-Savvy

JPMorganChase; Oakland (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase in Oakland seeks an Associate Banker to deliver exceptional client experiences with welcoming service and a strong understanding of banking solutions. You will build trusted client relationships, educate customers on digital tools, and support branch goals through attentive service and teamwork.

This role emphasizes hospitality, compliance with policies, and collaboration with the branch team to help clients achieve their financial goals.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and relationship-building skills.
• Ability to learn products and procedures quickly.
• Familiarity with financial services preferred.

Responsibilities

• Greet clients and create a welcoming environment; manage lobby traffic and scheduling.
• Provide account servicing and maintenance; open new accounts; comply with policies and regulations.
• Educate clients on day-to-day banking; promote mobile app and digital banking usage.
• Build relationships by listening, asking questions, and sharing product knowledge with team.
• Assist with branch operations and cash handling according to policies.

Skills

Client service

Relationship building

Effective communication

Problem resolution

Team collaboration

Technology aptitude

Education

High school diploma or GED

Job description

JPMorganChase in Oakland seeks an Associate Banker to deliver exceptional client experiences with welcoming service and a strong understanding of banking solutions. You will build trusted client relationships, educate customers on digital tools, and support branch goals through attentive service and teamwork.

This role emphasizes hospitality, compliance with policies, and collaboration with the branch team to help clients achieve their financial goals.