Part-Time Banking Associate - Customer Experience

JPMorganChase; Alhambra (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorganChase is seeking an Associate Banker in California to welcome clients, deliver attentive service, and help them achieve their financial goals. You will build trusted relationships, demonstrate product knowledge, and support branch operations while promoting digital banking solutions.

You will work with a team to ensure compliant service delivery, accuracy in transactions, and a great client experience across Chase’s latest financial technology.

Qualifications

• Customer-focused mindset with a welcoming approach.
• Strong interpersonal skills for building client trust.
• Ability to learn and explain banking products and processes.

Responsibilities

• Create a welcoming environment and greet clients at the branch, managing lobby flow and scheduling meetings.
• Provide account servicing, maintenance, and new account openings while complying with policies and regulations.
• Educate clients on digital banking options (Chase Mobile App, Chase Online, ATMs) to meet their needs.
• Build meaningful client relationships through active listening, empathy, and collaboration with team members.
• Support branch operations, including cash handling and adherence to procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorganChase is seeking an Associate Banker in California to welcome clients, deliver attentive service, and help them achieve their financial goals. You will build trusted relationships, demonstrate product knowledge, and support branch operations while promoting digital banking solutions.

You will work with a team to ensure compliant service delivery, accuracy in transactions, and a great client experience across Chase’s latest financial technology.