Client-Focused Banking Associate

JP Morgan Chase

Tiburon (CA)

On-site

USD 30,000 - 39,000

Part time

3 days ago

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Benefits offered by this job

Health care coverage

On-site health & wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JP Morgan Chase is seeking an Associate Banker in Tiburon, CA to welcome clients, understand their financial needs, and guide them through banking solutions. You will support account openings, servicing, and daily transactions while delivering friendly, proactive service in a branch setting.

The role emphasizes building trusted client relationships, utilizing digital tools, and collaborating with teammates to meet financial goals. A courteous, customer-first mindset is essential.

Qualifications

High school diploma or GED required.
Previous client service experience preferred.
Strong interpersonal skills and empathy.
Ability to learn banking products quickly.

Responsibilities

Greet clients and create a welcoming environment while managing lobby traffic.
Open new accounts and service existing ones in compliance with policies.
Assist clients with day-to-day transactions and self-service tools.
Build relationships by listening, asking questions, and providing solutions.
Support branch operations and cash handling as needed.

Skills

Customer service

Relationship building

Effective communication

Product knowledge

Banking software

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

The role emphasizes building trusted client relationships, utilizing digital tools, and collaborating with teammates to meet financial goals. A courteous, customer-first mindset is essential.

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