Part-Time Banking Concierge | Customer Experience

Huntington Bank; Bowling Green, Northern (OH, KY); Hybrid; USD 18,000 - 25,000; Part time

Job summary

Huntington Bank seeks a Customer Experience Banker in Bowling Green, OH to assist walk-in customers with deposit products and services. You will balance daily transactions, educate customers on online and mobile banking, and proactively refer customers to partners to deepen relationships.

The role emphasizes excellent service, product knowledge, and a disciplined sales approach in a part-time, in-office setting. Prior customer service in banking is preferred; FLSA exemption applies."

Qualifications

• High School Diploma or GED required; 1+ year customer service or military service in a relevant role, or a Bachelor’s degree.
• 1+ year in banking, financial services, or goal-driven retail sales preferred.
• Cash handling skills and comfort with technology are desired.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and banking services.
• Identify opportunities to grow customer relationships through a structured sales process.

Skills

Customer service

Cash handling

Technology literacy

Sales & referrals

Education

High School Diploma or GED

Bachelor's degree

Tools

Mobile banking apps

Online banking platforms

Job description

Huntington Bank seeks a Customer Experience Banker in Bowling Green, OH to assist walk-in customers with deposit products and services. You will balance daily transactions, educate customers on online and mobile banking, and proactively refer customers to partners to deepen relationships.

The role emphasizes excellent service, product knowledge, and a disciplined sales approach in a part-time, in-office setting. Prior customer service in banking is preferred; FLSA exemption applies."