Part-Time Banking Center Senior Sales & Service

East Cambridge Savings Bank; Cambridge (MA); On-site; USD 62,000 - 93,000; Part time

Job summary

East Cambridge Savings Bank is seeking a Part-Time Senior Service Associate at the Inman Square Banking Center in Cambridge, MA. The role focuses on sales and service, supporting branch initiatives and meeting monthly performance targets.

The ideal candidate has a background in sales and customer service within incentive-based roles, plus supervisory experience or a degree with related experience, and is proficient with digital banking products. Strong communication skills are essential.

Qualifications

• 3+ years in sales and customer service in incentive-based role; at least 1 year supervisory experience OR Bachelor’s degree with 2+ years sales/customer service in incentive-based role.
• Proficient with digital banking products.
• Demonstrated ability to meet sales goals on a monthly/annual basis.

Responsibilities

• Interact with customers and colleagues ensuring excellent service and meeting branch goals.
• Attain predefined sales targets and assist with branch sales promotions.
• Generate sales leads by telephone, letter, and personal contact; open accounts as needed.

Skills

Sales Experience

Customer Service

Supervisory Experience

Interpersonal Skills

Education

Bachelor’s degree

Tools

Digital Banking Tools

Job description

East Cambridge Savings Bank is seeking a Part-Time Senior Service Associate at the Inman Square Banking Center in Cambridge, MA. The role focuses on sales and service, supporting branch initiatives and meeting monthly performance targets.

The ideal candidate has a background in sales and customer service within incentive-based roles, plus supervisory experience or a degree with related experience, and is proficient with digital banking products. Strong communication skills are essential.