Customer Service & Teller Float Specialist

Partners Bank; Limerick (ME); On-site; USD 23,000 - 33,000; Full time

Job summary

Partners Bank in Limerick / Buxton / ME is seeking a Customer Service Assistant I (CSA) Float to support teller and customer service duties onsite. The role emphasizes processing teller transactions, needs-based product referrals, and maintaining accurate cash handling across branches.

Strong customer service and sales abilities are essential to drive service quality and cross-sell opportunities. The position requires at least one year of banking experience, solid interpersonal and

Qualifications

• Minimum of one year of teller or customer service banking experience in a branch or call center environment.
• Strong sales, service, interpersonal and communication skills.
• Interacts well with others and enjoys working with a variety of people in a team environment.
• Strong organizational, technical and computer skills.
• Adapts well to change and is able to effectively multitask.
• Strong knowledge of teller and customer service processes, policies, guidelines and procedures.
• Satisfactory product knowledge of banking products and service with ability for further development.

Responsibilities

• Highly proficient in the processing of various teller transactions and routine customer service-related tasks and functions.
• Able to identify cross sell opportunities and respond to various customers’ inquiries to recommend appropriate products or solutions to meet their needs.
• Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc.
• Maintain and balance a cash drawer accurately and efficiently.
• Provide a high level of service to customers, coworkers and team members.
• Understand and follow various policies, guidelines and procedures including security, compliance and operations.
• Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge.
• May float to another local branch to cover staffing if needed.
• Performs additional duties as required.

Skills

Teller experience

Customer service

Sales skills

Interpersonal skills

Communication skills

Team player

Organizational skills

Technical skills

Multitasking

Banking knowledge

Job description

Partners Bank in Limerick / Buxton / ME is seeking a Customer Service Assistant I (CSA) Float to support teller and customer service duties onsite. The role emphasizes processing teller transactions, needs-based product referrals, and maintaining accurate cash handling across branches.

Strong customer service and sales abilities are essential to drive service quality and cross-sell opportunities. The position requires at least one year of banking experience, solid interpersonal and