Bank Customer Service Associate I | Teller & Cross-Sell

Partners Bank; Rye (NH); On-site; USD 23,000 - 33,000; Full time

Job summary

Partners Bank in Rye, NH is seeking a Customer Service Assistant I to perform teller and customer service duties, handling routine deposits, withdrawals and account openings with accuracy and courtesy.

The CSA will use needs-based sales techniques to refer products, maintain cash drawer balance, and provide prompt resolution while adhering to bank policies and security guidelines; onsite, full-time role with growth opportunities.

Qualifications

• Minimum of one year teller or customer service banking experience.
• Strong sales, service, interpersonal and communication skills.
• Able to multitask and work with a variety of people in a team.

Responsibilities

• Proficient in processing teller transactions and routine customer service tasks.
• Identify cross-sale opportunities and refer appropriate products.
• Open basic deposit accounts and handle electronic banking inquiries.
• Maintain and balance a cash drawer accurately.
• Provide high-level service to customers and coworkers.
• Follow bank policies, security, compliance and operations.

Skills

Teller experience

Customer service

Sales skills

Interpersonal skills

Multitasking

Problem resolution

Tools

Banking software

Job description

Partners Bank in Rye, NH is seeking a Customer Service Assistant I to perform teller and customer service duties, handling routine deposits, withdrawals and account openings with accuracy and courtesy.

The CSA will use needs-based sales techniques to refer products, maintain cash drawer balance, and provide prompt resolution while adhering to bank policies and security guidelines; onsite, full-time role with growth opportunities.