Part-Time Bank Phone Support Specialist Compassionate

Passumpsic Bank; Vermont; Hybrid; USD 26,000 - 30,000; Part time

Job summary

Passumpsic Bank in Saint Johnsbury, VT is seeking a part-time Customer Support Phone Specialist to handle incoming calls, answer questions, and resolve concerns with empathy. This role supports Digital Banking products and services, including Debit Cards and Online/Mobile Banking, and assists customers with electronic payment channels.

We value teamwork and growth, offering a dynamic workplace with opportunities to learn and progress.

Responsibilities

• Take calls from customers and answer questions or address concerns in a friendly, courteous, and knowledgeable manner.
• Provide support for Digital Banking products and services, including Debit Cards, Online and Mobile Banking, and all electronic payment channels.
• Uphold a positive customer experience and contribute to a collaborative, learning-focused team environment.

Job description

Passumpsic Bank in Saint Johnsbury, VT is seeking a part-time Customer Support Phone Specialist to handle incoming calls, answer questions, and resolve concerns with empathy. This role supports Digital Banking products and services, including Debit Cards and Online/Mobile Banking, and assists customers with electronic payment channels.

We value teamwork and growth, offering a dynamic workplace with opportunities to learn and progress.