Operations Specialist — Banking Support & Customer Care

Union Bank of VT/ NH; Morristown (VT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health, Dental, and Life Insurance

Short and Long-Term Disability

Company-matched 401K retirement plan

Bankers’ hours

Paid Federal Holidays

Job summary

Union Bank of VT/ NH in Vermont seeks a full-time Operations Specialist to handle customer calls and provide branch support for deposit products. You will work closely with team members to ensure accurate processing and exceptional service.

The role emphasizes problem solving, a service mindset, and a willingness to learn within a community-focused bank. Training and growth opportunities are available with competitive benefits.

Qualifications

• Proven math aptitude and numerical accuracy.
• Previous banking experience and knowledge of branch workflows.
• Ability to stay updated with banking regulations.
• Proficiency in common banking software and MS Office.

Responsibilities

• Handle customer calls and provide branch support for deposit products.
• Keep up-to-date with banking regulations and procedures.
• Assist customers with transactions and learning resources.

Skills

Mathematical aptitude

Banking experience

Regulatory knowledge

Tools

Microsoft Office

Net Teller

Express Telebanking

Synergy

4Sight

Job description

Union Bank of VT/ NH in Vermont seeks a full-time Operations Specialist to handle customer calls and provide branch support for deposit products. You will work closely with team members to ensure accurate processing and exceptional service.

The role emphasizes problem solving, a service mindset, and a willingness to learn within a community-focused bank. Training and growth opportunities are available with competitive benefits.