Banking Ops Specialist: Customer & Branch Support

Union Bank of VT & NH; Morristown (VT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health, Dental, and Life Insurance

Partially paid Short and Long-Term DIS

Company-matched 401K retirement

Bankers’ hours

Paid Federal Holidays

Job summary

Union Bank of VT & NH is seeking a motivated individual for a full-time Operations Specialist position. This role will handle customer calls and provide branch support related to deposit products, using technology to assist customers and maintain accuracy.

The ideal candidate is technologically adept, delivers outstanding service, and has a continuous desire to learn and grow within our Vermont-based community bank.

Qualifications

• Mathematical aptitude.
• Previous banking experience and knowledge of Bank’s workflow as it pertains to the processing of items.
• Responsible for keeping up to date with pertinent banking regulations and banking principles.
• Software Utilized: Microsoft Office, Silverlake, Net Teller/ Express Telebanking, Synergy and 4Sight.

Responsibilities

• Handle customer calls and provide branch support as it relates to deposit products.
• Demonstrate strong customer service and a continuous desire to learn and grow within the role.

Skills

Mathematical aptitude

Tools

Microsoft Office

Silverlake

Net Teller/ Express Telebanking

Synergy

4Sight

Job description

Union Bank of VT & NH is seeking a motivated individual for a full-time Operations Specialist position. This role will handle customer calls and provide branch support related to deposit products, using technology to assist customers and maintain accuracy.

The ideal candidate is technologically adept, delivers outstanding service, and has a continuous desire to learn and grow within our Vermont-based community bank.