Part Time Baking and Pastry - Technical Assistant

Niagara Community College; City of Niagara Falls (NY); On-site; USD 31,023 - 34,109; Part time

Job summary

Niagara Community College is seeking a Part Time Baking and Pastry Technical Assistant to work at the Niagara Falls Culinary Institute. The role includes supporting instructors, assisting with baked goods production, and providing exceptional customer service. Candidates must hold at least an Associate's degree or one year of food service experience.

This position offers a pay rate of $22.52 - $24.76 per hour, based on qualifications, and involves working up to 28 hours per week. Ideal candidates will possess strong organizational and communication skills, as well as a passion for serving others.

Qualifications

• Must be able to lift 50 pounds or more.
• Stand for long periods of time.
• Good listening skills and ability to follow instructions.

Responsibilities

• Support instructor and students with course learning outcomes.
• Assist with baked good production and customer service.
• Maintain communication between front and back of house.

Skills

Customer service skills

Organizational skills

Effective communication

Computer proficiency

Education

Associate's degree or one year of food service experience

Tools

Microsoft Office (Word, Excel)

Job description

Part Time Baking and Pastry - Technical Assistant

Position Category: Part Time Staff

Position Status: 12 Month

FLSA: Non-Exempt

Advertised Salary: $22.52 - $24.76 per hour

Department: Baking & Pastry Arts

Working Hours: up to 28 hours per week; Days and hours may vary

General Description: SUNY Niagara has an immediate need for Part Time Baking & Pastry Technical Assistants to work in our La Patisserie bakery located in the Niagara Falls Culinary Institute in Niagara Falls, NY. Reports to the Baking & Pastry Arts Program Coordinator. The rate of pay is determined based on the level of education the candidate possesses. For an Associates degree or lower the rate is $22.52 per hour. For a Master’s degree or higher it is $24.76 per hour. Applications are accepted on a continuous basis; openings may or may not exist at this time, and candidates will be contacted when a position becomes available.

Typical Work Activities:

• Support Instructor and students with all course learning outcomes
• Assist with the coordination of all baked good production, preparation and customer service. Bakes brownies, cakes, breads, tarts according to specified standardized recipes. Prepare finishing products of frostings, icings, etc. Mix and prepare ingredients for production items. Assist in production of Savor restaurant desserts.
• Contribute to weekly and monthly inventory controls as needed.
• Assist with ordering / data entry utilizing Microsoft Excel and Microsoft Word.
• Assist with receiving and storage of all deliveries. Stock shelves with production ingredients and put away all paper and coffee inventory.
• Follow sanitation and safety guidelines including, but not limited to, wipe down and clean work areas, sweep and mop floors per shift, wash and sanitize baking pans, equipment and utensils.
• Assist in maintaining an open line of communication between the front and back of the house concerning standard practices of La Patisserie and Savor Restaurant.
• Provide customer service assistance to students and customers with information needed to make decisions related to product or Patisserie needs.
• Cashing out skills are a must, including troubleshooting and ensuring accurate payment processing.
• Maintain and fill bakery trays, display cases, and ingredient bins.
• Follow protocols and procedures laid out by Baking and Pastry Supervisors.
• Other duties as assigned by the Pastry Arts Coordinator or Division Chair.

Essential Functions:

• Passion for serving people.
• Ability to coordinate numerous tasks and projects simultaneously.
• Good organizational skills.
• Excellent customer service skills.
• Effective communication with co‑workers, supervisors, and students both verbally and in writing.
• Good listening skills and ability to understand and follow written and/or oral instructions.
• Ability to relate to a diverse academic community and the wider WNY community.
• Computer proficiency and working knowledge of Microsoft Office, including Word and Excel.
• Ability to prepare a written report.
• Capability to travel.
• Willingness to work evenings and weekends as required.
• Physical ability to perform the functions of the position.

Required Qualifications:

• Associate’s degree; OR
• In lieu of a degree, a minimum of one year of food service experience.
• Must be able to lift 50 pounds or more.
• Stand for long periods of time.

Desirable Qualifications:

• Bachelor’s in Baking and Pastry, Hospitality, Business or Education.
• Five years’ experience as a pastry chef, including retail café, ala carte desserts, and supervisory experience.
• Working knowledge of Windows Office, including Word and Excel.

License(s)/Certifications:

None required.

Documents Needed to Apply:

• B. Resume
• C. Cover Letter
• Optional Documents: Transcripts, Certifications/Licenses, Transcript 2, Transcript 3.

EEO Statement: SUNY Niagara does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, sexual orientation, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.