Part-Time Automotive BDC Associate — Evenings & Saturdays

Sheehy Auto Stores; Richmond (VA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Maternity & Paternity after one 1

Start earning PTO on your 1st day of

Paid Training

Career Advancement

401(K) and profit sharing

Job summary

Sheehy Auto Stores in Richmond, VA is hiring for a BDC Associate to manage internet sales leads, respond to inquiries via phone and email, and schedule appointments. You will document all customer feedback in CRM software and stay informed about product features and benefits to customers.

The role emphasizes excellent customer service, strong organizational skills, and the ability to work weekday evenings and Saturdays.

Qualifications

• Ability to professionally and positively interact with customers via phone and email.
• Strong organizational and time management skills.
• Ability to prioritize work assignments and shift work efforts based on department goals.
• Ability to read, write, and type reports/correspondence.
• Customer service, sales, or telemarketing background helpful.
• Excellent oral, written, and interpersonal communication skills.
• Positive attitude, exceptional work ethic, and willingness to learn.
• Authorized to work in the USA.
• Ability to pass a pre-employment background screening, MVR, and drug test.
• Must have a valid driver’s license.

Responsibilities

• Managing internet sales leads, responding to inquiries in a timely fashion, and answering questions on available stock and product performance
• Follow up with potential leads and return voicemails and messages to answer customers' questions
• Setting appointments for customers from the Internet, based on goals and objectives defined by the Internet Sales Manager
• Clearly and professionally document all customer feedback and information in CRM software
• Stay informed about new products, features, accessories, etc., and their benefits to customers

Skills

Customer service

Sales

Telemarketing

Interpersonal communication

Tools

CRM software

Job description

Sheehy Auto Stores in Richmond, VA is hiring for a BDC Associate to manage internet sales leads, respond to inquiries via phone and email, and schedule appointments. You will document all customer feedback in CRM software and stay informed about product features and benefits to customers.

The role emphasizes excellent customer service, strong organizational skills, and the ability to work weekday evenings and Saturdays.