Automotive BDC Associate - Evenings & Saturdays

Sheehy Division; Richmond (VA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Maternity & Paternity after one y

Start earning PTO on your 1st day of e

Paid Training

Career Advancement

401(K) and profit sharing

Job summary

Sheehy Auto Stores is seeking a proactive BDC Associate to manage internet sales leads and coordinate customer appointments. You will respond to inquiries via phone and email, ensure timely follow-up, and document all customer interactions in CRM with accuracy.

Ideal candidates bring excellent communication skills, strong organization, and a customer-first attitude. This role requires weekday evenings and Saturdays, with full-time hours and opportunities for growth in a top regional dealer group.

Qualifications

• Excellent customer service and communication abilities.
• Strong organizational and time-management skills.
• Ability to prioritize tasks and manage multiple leads.
• Proven ability to follow up with customers and close inquiries.

Responsibilities

• Manage internet sales leads and respond to inquiries promptly.
• Follow up with potential leads and return voicemails and messages.
• Set appointments for customers from the Internet.
• Document all customer feedback in CRM accurately.
• Stay informed about product features and benefits for customers.

Skills

Customer service

Communication

Time management

Organizational skills

Sales experience

Tools

CRM software

Job description

Sheehy Auto Stores is seeking a proactive BDC Associate to manage internet sales leads and coordinate customer appointments. You will respond to inquiries via phone and email, ensure timely follow-up, and document all customer interactions in CRM with accuracy.

Ideal candidates bring excellent communication skills, strong organization, and a customer-first attitude. This role requires weekday evenings and Saturdays, with full-time hours and opportunities for growth in a top regional dealer group.