Part-Time Auto Dealership Customer Care Specialist

L0766 Mercedes-Benz of Paramus; Paramus (NJ); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Employee Stock Purchase Plan

Paid Holidays & PTO

Disability Insurance

Life Insurance

Vehicle Purchase Discount

Wellness Programs

Lithia Learning Center

Job summary

Lithia & Driveway owns L0766 Mercedes-Benz of Paramus and is now hiring part-time Customer Service Representatives. Pay ranges from $18.00 to $20.00 per hour based on experience, with an extensive benefits package and total rewards.

The position requires 2+ years in a customer-facing role, dealership experience is a plus, and a valid driver's license. You will contribute to daily reporting, training, and proactive customer follow-up in a fast-paced environment.

Qualifications

• 2+ years in an administrative, customer-facing role.
• Dealership experience preferred but not required.
• Attention to detail and sense of urgency.
• Courteous and professional communication.

Responsibilities

• Provide customer follow-up and track progress in reports.
• Prepare monthly analyses and reports and understand manufacturer data.
• Conduct introductory training for new Customer Contact Center agents and support team.

Skills

Customer-facing experience

Detail-oriented

Communication skills

Valid driver’s license

2+ years experience

Education

High School diploma or equivalent

Job description

Lithia & Driveway owns L0766 Mercedes-Benz of Paramus and is now hiring part-time Customer Service Representatives. Pay ranges from $18.00 to $20.00 per hour based on experience, with an extensive benefits package and total rewards.

The position requires 2+ years in a customer-facing role, dealership experience is a plus, and a valid driver's license. You will contribute to daily reporting, training, and proactive customer follow-up in a fast-paced environment.