Internet Sales Representative

L0304 Mercedes-Benz of Los Angeles; Los Angeles (CA); On-site; USD 47,000 - 154,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

L0304 Mercedes-Benz of Los Angeles is seeking an experienced Internet Sales Specialist to manage a high-volume lead flow. You will answer calls, chats, and emails, record contacts in the Lead Management System, and convert opportunities into appointments or escalate to a Sales Consultant.

Join a premium luxury brand with a loyal customer base, strong training, and digital sales tools. The role offers substantial earning potential between $46,500 and $154,000 annually, plus benefits and growth

Qualifications

• 1+ year automotive Internet Sales or digital sales experience.
• Experience with appointment setting and sales performance.
• Ability to build relationships, respond to customer needs and deliver quality service.
• Demonstrate flexibility and efficiency in a high-volume sales environment.
• Eager, proactive, and focused on achieving sales success.

Responsibilities

• Answer incoming calls, chat/call requests and incoming email.
• Record contacts in Lead Management System.
• Convert sales opportunities to confirmed appointments or turn them to a Sales Consultant.
• Make contact with assigned leads.

Skills

Internet Sales Experience

Appointment setting

Sales performance

Relationship building

Customer service

High-volume environment

Tools

Lead Management System

Job description

Dealership: L0304 Mercedes-Benz of Los Angeles Mercedes-Benz of Los Angeles

Pay: $46,500 - $154,000 Annually Schedule: Full Time Department Hours: Monday - Saturday: 9:00am - 8:00pm, and Sunday: 10:00am - 7:00pm

Why Join Our Team?

• A high-volume dealership with a steady flow of internet leads and sales opportunities
• The opportunity to represent an iconic luxury brand with a loyal customer base
• Access to a premium selection of new and pre-owned Mercedes-Benz vehicles
• Training, and digital sales tools designed to help you succeed
• A professional, team-oriented environment focused on customer satisfaction
• Opportunities for career growth within a respected automotive organization

What You'll Do

• Answer incoming calls, chat/call requests and incoming email.
• Record contacts in Lead Management System.
• Convert sales opportunities to confirmed appointments or turn them to a Sales Consultant.
• Make contact with assigned leads.

What You'll Bring

• 1+ year automotive Internet Sales, BDC, or Digital Sales experience
• REQUIRED Experience with appointment setting and sales performance
• Experience with building relationships, responding to customer needs, and delivering quality service.
• Demonstrate flexibility and efficiency in a high-volume sales environment
• Eager, proactive, and focused on achieving sales success.

Total Rewards

The Annual Estimated Earnings Range is $46,500 - $154,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Payable Gross, and Individual Units Sold, Manufacturer Approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!