Part-Time Assistive Tech Coach

Mab-Community-Services; Boston (MA); On-site; USD 17,909,000 - 19,286,000; Part time

Job summary

MAB Community Services is seeking a part-time Access Technology Coordinator to assess and train individuals who are blind or visually impaired in using assistive technologies. The role involves hands-on support, device troubleshooting, and developing individualized lesson plans under the Director of Access Technology Training.

Responsibilities include coordinating volunteer instructors, maintaining confidential records, and building partnerships with community organizations, with a focus on

Qualifications

• Bachelor’s degree preferred in technology, education, rehabilitation, disability studies, or related field; equivalent experience considered.
• Experience working with individuals who are blind or visually impaired, individuals with disabilities, or within rehabilitation services strongly preferred.
• Knowledge of assistive technology including screen readers, magnification tools, Braille technology, and accessibility software.
• Familiarity with Windows, Mac, Android, and iOS operating systems.
• Knowledge of digital accessibility standards and best practices, including WCAG and ADA accessibility principles preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to maintain confidential records and manage participant information.
• Experience developing training materials, curriculum, or technology instruction preferred.
• Certifications such as CATIS, CPACC, or similar accessibility/assistive technology credentials preferred.

Responsibilities

• Conduct assistive technology assessments, training, coaching, and ongoing support for individuals who are blind or visually impaired.
• Teach clients how to use access technology tools, including screen readers, magnification software, mobile accessibility features, and other adaptive technologies.
• Provide technical troubleshooting and support for assistive technology devices and software.
• Develop and deliver individualized lessons, trainings, and educational programs.
• Support and coordinate volunteer technology instructors, including training and scheduling.
• Maintain accurate participant records and documentation while following HIPAA confidentiality standards.
• Build relationships with community partners, senior centers, healthcare providers, and local organizations.
• Participate in outreach activities and presentations to increase awareness of access technology services.
• Research and stay current on emerging assistive technologies and accessibility practices.
• Support technology pilots, user testing, and program development initiatives.
• Provide training and consultation to MABVI staff, including Occupational Therapists and Orientation & Mobility specialists, as needed.

Skills

Assistive technology

Training delivery

Client coaching

Education

Bachelor’s degree preferred

Equivalent experience considered

Tools

Screen readers (JAWS/NVDA)

Magnification software

Mobile accessibility features

Job description

MAB Community Services is seeking a part-time Access Technology Coordinator to assess and train individuals who are blind or visually impaired in using assistive technologies. The role involves hands-on support, device troubleshooting, and developing individualized lesson plans under the Director of Access Technology Training.

Responsibilities include coordinating volunteer instructors, maintaining confidential records, and building partnerships with community organizations, with a focus on