Access Tech Coach for Independence (Part-Time)

Socket.dev; Boston (MA); On-site; USD 27,000 - 39,000; Part time

Job summary

MAB Community Services seeks an Access Technology Coordinator to support the organization’s program across Boston and surrounding communities. This part-time role (10 hours per week with a flexible schedule) focuses on assistive technology assessments, training, and device troubleshooting for individuals who are blind or visually impaired.

You will develop customized lessons, coordinate volunteer instructors, and maintain confidential records in line with HIPAA standards.

Qualifications

• Bachelor’s degree preferred in technology, education, rehabilitation, disability studies, or related field; equivalent experience considered.
• Experience working with individuals who are blind or visually impaired, individuals with disabilities, or within rehabilitation services strongly preferred.
• Knowledge of assistive technology including screen readers, magnification tools, Braille technology, and accessibility software.
• Familiarity with Windows, Mac, Android, and iOS operating systems.
• Knowledge of digital accessibility standards and best practices, including WCAG and ADA accessibility principles preferred.
• Strong communication, organization, and problem‑solving skills.
• Ability to maintain confidential records and manage participant information.
• Experience developing training materials, curriculum, or technology instruction preferred.
• Certifications such as CATIS, CPACC, or similar accessibility/assistive technology credentials preferred.

Responsibilities

• Conduct assistive technology assessments, training, coaching, and ongoing support for individuals who are blind or visually impaired.
• Teach clients how to use access technology tools, including screen readers, magnification software, mobile accessibility features, and other adaptive technologies.
• Provide technical troubleshooting and support for assistive technology devices and software.
• Develop and deliver individualized lessons, trainings, and educational programs.
• Support and coordinate volunteer technology instructors, including training and scheduling.
• Maintain accurate participant records and documentation while following HIPAA confidentiality standards.
• Build relationships with community partners, senior centers, healthcare providers, and local organizations.
• Participate in outreach activities and presentations to increase awareness of access technology services.
• Research and stay current on emerging assistive technologies and accessibility practices.
• Support technology pilots, user testing, and program development initiatives.
• Provide training and consultation to MABVI staff, including Occupational Therapists and Orientation & Mobility specialists, as needed.

Skills

Assistive tech knowledge

Communication skills

Problem solving

Curriculum development

Education

Bachelor’s degree preferred

Tools

Windows OS

Mac OS

Android

iOS

Job description

MAB Community Services seeks an Access Technology Coordinator to support the organization’s program across Boston and surrounding communities. This part-time role (10 hours per week with a flexible schedule) focuses on assistive technology assessments, training, and device troubleshooting for individuals who are blind or visually impaired.

You will develop customized lessons, coordinate volunteer instructors, and maintain confidential records in line with HIPAA standards.