Part-Time Assistant Manager: Lease-to-Own Sales & Service

Acima LLC.; Southaven (MS); Sur place; USD 19 000 - 22 000; Temps partiel

Résumé du poste

Acima is seeking a Part-time Assistant Store Manager in Southaven, MS to support the Store Manager with account management, sales activities, and provide exceptional customer service. The role involves processing credit turn-downs, converting web orders, and promoting Acima leasing benefits at a partner store location.

The position emphasizes driving conversions, collaboration with partner stores, and strong communication with the Store Manager to optimize store performance and customer

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.

Responsabilités

• Driving customer growth through appropriate channels (web, partner stores, walk ins).
• Listening, identifying, and fulfilling all customer needs in a timely manner.
• Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and beginning-to-end of the application process.
• Closing the sales cycle by converting applications that include in-store and web orders.
• Working as a cooperative team member with Acima partner stores in all operations aspects.
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance.
• Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process.
• Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service.
• Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues.

Connaissances

Excellent communication

Interpersonal skills

Microsoft Office

Formation

High school diploma or GED

Description du poste

Acima is seeking a Part-time Assistant Store Manager in Southaven, MS to support the Store Manager with account management, sales activities, and provide exceptional customer service. The role involves processing credit turn-downs, converting web orders, and promoting Acima leasing benefits at a partner store location.

The position emphasizes driving conversions, collaboration with partner stores, and strong communication with the Store Manager to optimize store performance and customer