Part-Time Assistant Manager — Customer-Centric Growth Role

Urban Self Storage, Inc.; Graham (WA); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Paid sick leave

Mileage reimbursement

Education and training programs

Growth opportunities

Life insurance

Branded apparel

Supportive work environment

Storage space

Job summary

Urban Self Storage, Inc. is seeking an enthusiastic Assistant Manager to support daily operations, deliver outstanding customer service, and contribute to a positive experience for customers and teammates.

The part-time role features a Sunday, Monday and Tuesday schedule averaging about 20 hours per week, with hourly pay between $19.00 and $20.00. You will assist with store operations, customer accounts, deposits, and walk-throughs.

Qualifications

• Positive energy with a customer-focused attitude.
• Strong attention to detail and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work weekends and occasional holidays as business needs require.
• Proficiency using computers, mobile devices, Microsoft Office, Google Workspace, and property management software.
• Possession of a valid driver’s license and reliable transportation.
• Prior customer service or retail experience preferred.
• Strong listening skills and ability to follow direction.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support the Store Manager in day-to-day operations of a self-storage facility.
• Ensure the property is clean, safe, and well-maintained with routine tasks.
• Assist with organizing and completing daily operational tasks.
• Handle customer accounts, including delinquency actions.
• Tour storage spaces and assist customers through the rental process.
• Manage daily deposits, cash counts, and petty cash.
• Collaborate with team members and leadership.
• Support occupancy, rental, and customer service goals.
• Deliver exceptional customer service through in-person, phone, and email communication.
• Conduct regular property walks and security checks.

Skills

Positive energy

Attention to detail

Communication

Teamwork

Weekend availability

Proficiency with computers

Property management software

Data entry / digital records

Driving license

Customer service experience

Active listening

Multitasking

Tools

Microsoft Office

Google Workspace

Property management software

Job description

Urban Self Storage, Inc. is seeking an enthusiastic Assistant Manager to support daily operations, deliver outstanding customer service, and contribute to a positive experience for customers and teammates.

The part-time role features a Sunday, Monday and Tuesday schedule averaging about 20 hours per week, with hourly pay between $19.00 and $20.00. You will assist with store operations, customer accounts, deposits, and walk-throughs.