Part-Time Airport Customer Experience Specialist

All Aviation Jobs; Fletcher (NC); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee assistance program

Employee discount

Free parking

On-the-job training

Opportunities for advancement

Paid training

Professional development assistance

Job summary

CRJ Aviation LLC is hiring Customer Service Agents (CSA) at Asheville Regional Airport in Fletcher, NC. This part-time, in-person role focuses on delivering friendly, efficient service to travelers and supporting check-in, boarding, and gate operations.

Join a fast-paced aviation team to help passengers navigate delays, provide clear information, and resolve concerns with professionalism. Requires 18+, HS diploma, background check, and ability to lift 50–100 lbs; hourly pay is $20.

Qualifications

• Must be 18 years or older.
• High school diploma or GED or equivalent.
• Valid driver’s license.
• Authorized to work in the United States.
• Pass a post-offer background check (fingerprinting and criminal history).
• Pass a post-offer drug test.
• Ability to frequently lift up to 50 lbs and occasionally up to 100 lbs.
• Basic computer skills.
• Strong verbal communication skills.
• Willing to work a rotating schedule (afternoons/evenings/weekends/split shifts).

Responsibilities

• Greet passengers and provide excellent customer service.
• Assist with ticketing and check-in at the counter.
• Board and deplane passengers at the gate.
• Make clear announcements during delays or irregular operations.
• Resolve passenger concerns professionally and efficiently.
• Ensure passengers feel informed, supported, and welcomed throughout travel.

Skills

Verbal communication

Customer service

Organizational skills

Flexible schedule

Physical stamina

Education

High school diploma or GED

Job description

CRJ Aviation LLC is hiring Customer Service Agents (CSA) at Asheville Regional Airport in Fletcher, NC. This part-time, in-person role focuses on delivering friendly, efficient service to travelers and supporting check-in, boarding, and gate operations.

Join a fast-paced aviation team to help passengers navigate delays, provide clear information, and resolve concerns with professionalism. Requires 18+, HS diploma, background check, and ability to lift 50–100 lbs; hourly pay is $20.